Privacy Policy Details
As the operator of Jokabet, our Privacy Policy explains how user data is collected, used, and protected when interacting with our services. On this page you will find clear information about the types of personal, technical, and transactional data we may collect, the purposes for processing, and the safeguards we apply to keep information secure. Guidance on cookies, user rights such as access or deletion, and how we share data with service providers is included, so you can make informed choices about your account and privacy settings.
Types of data we collect
Personal data
Information that identifies you directly or indirectly is collected to provide and secure your account. Examples include name, date of birth, contact details, identity documents provided for verification, and account credentials. Personal data is requested only when needed for registration, compliance, or service delivery.
Technical data
Device and connection details are logged to improve functionality and detect misuse. This includes IP addresses, browser and operating system information, device identifiers, cookie identifiers, and activity logs related to site navigation and game usage.
Transactional data
Records of deposits, withdrawals, bets, wins, and payment method details are maintained to operate accounts, comply with anti-fraud and anti-money laundering obligations, and fulfill regulatory reporting requirements. Transactional records are processed securely and retained for the periods required by law.
How information is used
Collected data supports account management, identity verification, payment processing, fraud prevention, regulatory compliance, and the delivery of requested services. Our processing also enables security monitoring, dispute resolution, and responding to legal requests. Use of data is limited to lawful purposes and necessary operational needs.
Data protection and security practices
Strong technical and organizational measures are applied to protect data from unauthorized access, alteration, or loss. Encryption, access controls, secure storage, and regular security testing form part of our approach. Access to personal data is restricted to authorized personnel and service partners that require it to perform contracted functions.
Cookies and tracking technologies
Cookies and similar technologies are used to facilitate login, remember preferences, analyze site performance, and detect fraudulent activity. Users are provided with options to manage cookie settings and may withdraw consent where applicable. Necessary cookies are required for core functionality.
User rights regarding their data
Access and correction
Individuals can request access to their personal data and ask for corrections to inaccurate information. Verified requests are handled within a reasonable timeframe and in accordance with applicable law.
Deletion and restriction
Where permitted, requests to delete or restrict processing of personal data will be considered and implemented unless retention is required for legal, regulatory, or legitimate business reasons. Account closure processes detail how data is retained or erased.
Other rights
Rights to object to processing, request portability, or lodge a complaint with a supervisory authority are available. Guidance on how to exercise these rights is provided through our support channels.
Data sharing and third parties
Sharing is limited to trusted service providers, payment processors, identity verification partners, and legal authorities when required. Contracts and security assessments govern third-party access and use of data to maintain confidentiality and compliance.
Updates to this privacy policy
Policy updates may occur to reflect legal or operational changes. Notifications of material updates will be provided through the site or direct communication where appropriate. Continued use of our services after an update indicates acceptance of the revised policy.